BANKING TRANSPARENCY

This section of the website contains the principal transparency documents, such as the information statements and guides by the Bank of Italy, as well as important information on cheque issue regulations and the procedures for filing complaints with the Bank.

The Information Statements contain information on the products offered by the Bank.

Customers can also find hard copies of the Information Statements and guides at the head office and branches.

Documents
ICC e profili di operatività
Usury: average global effective rates table
Notice to customers - sanctions disciplining cheques - late payment of cheques
Notice Transparency on Government Bond
Standard form for the information to be provided to depositors
FITD Depositors Guarantee Brochure
EU Commission leaflet - Your rights when making payments in Europe

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